Department:

Communications Technology Management

Division:

IT Operations

Position Title:

Volunteer Desktop Support Technician

Type of Posting:

Volunteer for COA-TRT

Primary Tasks:

Provide technical support of personal computers used by volunteers as well as guests of the City. Support the Windows Operating System, Microsoft Office Applications, install and maintain printers, fax and other equipment. Support of file and print sharing.

Additional
Information:

This position is a volunteer, non-employment position with the City of Austin. In times of emergency volunteers may be activated by the City to respond to the emergency.

Minimum
Qualifications:

High school or GED. Ability to lift 40 lbs. Previous experience supporting the Windows Operating System and Microsoft Office applications. Basic networking skills including TCP, DNS, DHCP, and wireless. Ability to perform effectively in an emergency. Skill in handling hostile, conflict, and uncertain situations.

Licenses:

Valid TX class C Drivers License Required.

Notes:

Criminal history background check will be done on all selected candidates for this position. Please apply by sending your resume to: CTM-TRT@ci.austin.tx.us, with the Position Title in the subject line.

Salary:

None

Location:

To be determined at time of disaster

Hours:

To be determined at time of disaster

Number of
Position(s):

25

Full-Time/
Part-Time:

N/A

Regular/
Temporary:

N/A

Category:

Technical