If there is an emergency in which the CTM CIO determines a need to use the TRT program, individual program volunteers will be contacted by CTM employees. 

• Ensure that your contact information is up to date with the TRT administrator yearly;
• If contacted by a CTM employee, document the following in writing:
• The address and directions to the location you will be working;
• The times you will be working;
• Who you should contact when you arrive;
• Contact information for the person calling you;
• Contact information for where you will be working.
• Proceed to the facility at the time requested.
• Bring your TRT identification card and present it upon arrival.
• Before leaving after your shift, be sure to ask if there will be a need for additional shifts for you to cover.